Storyline 2 serious issue in setting score after reset result slide
Hi everyone, after publishing several courses in sl2 our customers started notifying problems on tracking status of the scorms. It happens that a course status is being set as completed also when the real score is less than the passing score. So we made a very accurate debug on scorm cloud using the debug function to discover where the error occurs. It happens if you insert a final test with the option to retry it after a failed attempt (having a lower score than passing score). The trigger "Reset results x.x Results When the user clicks" generate a strange sequential assignment of score that increases until reaches 100 and by consequence set the status as completed.
example of the wrong assignment registered in the log, after obtaining a score of 20/100 and clicking "retry quiz":
In SetScore, intScore=20, intMaxScore=100, intMinScore=0
In SetScore, intScore=25, intMaxScore=100, intMinScore=0
In SetScore, intScore=33.33, intMaxScore=100, intMinScore=0
In SetScore, intScore=50, intMaxScore=100, intMinScore=0
In SetScore, intScore=100, intMaxScore=100, intMinScore=0
all the previous assignment are passed in a sort of loop error.
I attached the log for inspection.
This bug is invalidating all the scorm that are present on LMS because of completion status, so we had to remove all Storyline 2 courses from the list in the LMS and we are facing an hard situation.
Anyone has experienced the same?