Storyline 2/Storyline 3 Compatibility

Jun 29, 2017


My team is currently creating content using Storyline 2 and we are now looking into purchasing Storyline 3 for the updated perks and abilities. That being said, will the files we are currently creating and have created in the past in Storyline 2 be compatible with Storyline 3? If we wanted to open our past Storyline 2 projects and make edits to them in Storyline 3, would that work? Any insight you might have on the compatibility of the two programs would be helpful and appreciated.



21 Replies
Susi B

Hi Taylor,

we are currently testing SL3/360 and it works fine. The only problem we had (but this was an issue in SL2 too) was a corrupted slide, which we can´t convert to SL3. But this only happens with self created slides. Some of our self created templates like a tab interaction worked not to 100% but as I said, I think that´s only a problem with self created content. We look over our templates and fix the buggy ones and those are rare. You might also check your created variables just to make sure everything works. :)

I can really recommend upgrading because of the better html5 output. The best way to compare is using a 30-day-trial I think and check your content in SL3 directly. (A backup file will be created, but we did one by ourselves.)



Ashley Terwilliger-Pollard

Hi Taylor, 

Storyline 1 and Storyline 2 projects can be upgraded to Storyline 3, but Storyline 3 projects can’t be opened or edited with previous versions. 

Storyline 360 projects can be opened and edited with Storyline 3 except when they include new features that exist only in Storyline 360. Storyline 3 projects can always be opened and edited with Storyline 360. 

Let us know if you need anything else! 

Marla Stone

I have an additional question, regarding compatibility between Storyline 2 and Storyline 3.

So, if you begin a project in Storyline 3 and then want  to use software on a laptop that has Storyline 2 it would not be accessible?  Correct?

Now, what is the cost of upgrading Storyline 2 to Storyline 3?

Also, you mentioned upgrading to 3 - projects.  How is that accomplished?

Look forward to hearing from you.

Wendy Farmer

Hi Maria

you are correct if you build a file in SL3 it can't be opened on the laptop with SL2 - however if you have a SL3 license that can be installed on two computers (e.g. work and home or laptop and desktop)

When upgrading from one version to another...

Storyline will make a back up copy of your Storyline 1 or 2 course once you upgrade it to Storyline 3, so that the original can still be opened in an earlier version. Any edits that you make in Storyline 3 won't be available in the earlier version.

Here is a tutorial about upgrading to SL3

maayan S

Hi all,

Our team has been experiencing some issues with converting StoryLine 2 Projects into StoryLine 3 Projects. 

When viewing the course in Explorer, some of the words get mixed up. (The course is in Hebrew.) However, when viewing the course in Chrome, the mix-up doesn't exist. Is there a solution for this? Unfortunately, we have a lot of courses to convert and we will need them to work in all browsers...

Alyssa Gomez

Welcome to the community, Maayan! You came to the right place for help. 😊

Learners may see the wrong font or missing letters in published content when all these conditions are true:

  • They’re viewing HTML5 output from Storyline 3.
  • They’re using Internet Explorer.
  • The font download setting is disabled in Internet Explorer.

Try the troubleshooting steps in this article, and let me know if you see an improvement!

Andressa Santos Junger Hoetzinger


I am also having all sorts of troubles upgrading projects from 2 to 3. This time is the Resume feature in the Player.

I need to add a logo to the cover slide of a project built on SL2, using SL3. So that was the only change I made to the material. When publising to LMS, however, I needed to change some of the previous settings (SCORM 2004 to SCORM 1.2; Flash to HTML with Flash as fallback). Now the Resume feature (set to prompt the options to restart or carry on from where left off) is not working properly. When choosing to carry on, everything stops working. No issues if one chooses to start over though.

Could really use a shed of light here...

Thanks in advance



Crystal Horn

Hello Andressa.  Thanks for sharing those details.  The first thing that I think about when someone brings up Resume issues is suspend data.

The suspend_data element for a Storyline SCORM course tells the learning management system (LMS) where you leave off when you exit the course and lets you resume the course later in the same place without having to start over.

Since you switched SCORM formats from 2004 to 1.2, I'm wondering if there's an issue with exceeding the data limits.  Does the course resume properly if you republish for SCORM 2004?

If you'd like to troubleshoot that idea in your LMS, let me know how you make out!

Leslie McKerchie

Hey Gabriella and welcome to E-Learning Heroes :)

Yes, you can open and upgrade your Storyline 2 content in Storyline 360. Check out our documentation here.

A backup copy of the original project file will be created in case you need to go back to it later. (Storyline 360 projects can't be opened or edited with previous versions of Storyline.)

Tim Braulick


Storyline 3 does not seem to recognize some of the triggers I have in Storyline 2.  Slide 2.5 is an example of triggers that used to work in Storyline 2. There are no error messages or unassigned messages, but Storyline 3 does not seem to know that the triggers are there.

Thanks for your help!

Ashley Terwilliger-Pollard

Hi Tim,

Thanks for sharing a copy of your file. I took a look at slide 2.5 and saw the (i) info buttons and the highlighted squares that you've assigned triggers too. It looks like you're hoping learners would click on them, and that they'd be shown the hidden text boxes. 

The triggers that you are using may be problematic since the built-in states have functionality already assigned to them. You can read about how those will function here.  

Within Storyline 3, I'd remove the triggers you have to change the state, and use the built-in options. It's a lot easier and will let Storyline work it's magic for you! I recorded a quick Peek video to show you the change I made to one of your icons, and that should help you make the updates to your other triggers!

Tim Braulick

Hi Ashley,

Thanks for the super fast response! The main thing that my triggers did that yours doesn't do is that when the user clicked the icon a second time, the text box would be hidden, and the icon would reset to it's initial state. The user could click the icon a third time (if they wanted to display the text again) and a fourth time to hide it again. There was a lot of text on the screen for some of these slides -- too much to display all at once. So, that's why the ability to the user to basically show/hide the various text boxes. 

I replaced my triggers and states with markers in Storyline 3. Not quite as easy to position text on a busy screen, but still pretty decent.

I just wonder why what was working great in SL2 stopped working in SL3...



Ashley Terwilliger-Pollard

Hi Tim,

Ah, I understand the difference now, and you should still be able to accomplish a lot of that with the built-in states, and adding some additional triggers to hide it based on tracking how many times a learner has clicked. 

Since it sounds like you've got a method that'll work, I'll leave it be for now!

As for the difference between SL2 and SL3, I know there were some fixes implemented in SL3 regarding states and variables, so it's likely that within SL2 they were actually not functioning as designed (although as you set up). Sorry for the headache - and if you run into trouble again, one of my troubleshooting tactics is to isolate it to one object/set of triggers and strip it down to the least amount possible to see if there were triggers working against one another.

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