I am having an issue with an HTML5 module in IE11. I am using Storyline 3. All of the text in my module is either not appearing, or is only showing a few lines/letters. I tested in SCORMcloud with the same result.
Thank you for you help! I submitted a support case on Monday and attached my file there. (# 01137490). I have not heard back yet. I am using the most recent update to SL3 (version update 2 3.2.13213.0)
I had a similar problem. I used Agenda font with .otf extension. Internet Explorer could not render font properly and on Google Chrome it was ok. I installed font Agenda.ttf and that solved my problem. Hope that this will help. :)
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SCORMCloud any different? And here's some discussion of IE11
Hi Tanya,
Storyline 3 does support IE11 and HTML5 output. Here are the system requirements for your reference.
As Brian mentioned if it's not working in your LMS, could you try it in SCORM Cloud? It's a free standard for LMS testing.
Let me know if you need anything else!
I am having an issue with an HTML5 module in IE11. I am using Storyline 3. All of the text in my module is either not appearing, or is only showing a few lines/letters. I tested in SCORMcloud with the same result.
Oh no, Jessica!
I'm happy to help, and I have a couple questions to start with here:
Thanks!
Thank you for you help! I submitted a support case on Monday and attached my file there. (# 01137490). I have not heard back yet. I am using the most recent update to SL3 (version update 2 3.2.13213.0)
Thanks for sharing your case number with us Jessica. It looks like Angelo is currently testing, so you should be hearing something soon.
I had a similar problem. I used Agenda font with .otf extension. Internet Explorer could not render font properly and on Google Chrome it was ok. I installed font Agenda.ttf and that solved my problem. Hope that this will help. :)
Thanks for sharing your wisdom, Milan! I'm certain others will find your tip helpful ☺️
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