With Storyline 1 and 2, when you open the application, you can resize it to whatever size you want on your desktop. With Storyline 3,the open application can either be maximized, or when minimized, it will not resize from any of the corners, - minimized it fills the monitor horizontally with a small space on the top and bottom- it will not allow any resizing. Is there a new setting I'm missing?
I've experienced similar behavior. If minimized, when you try to restore it, it does not behave correctly. It does not go back to it's previous state and I find that I usually have to maximize and then "unmaximize" the window in order to make it resizable again.
Thanks for reaching out! We've seen something similar with Storyline 360, but this is the first I've heard of this happening with Storyline 3.
Is it possible for you to make a quick screen recording of this behavior? It would be really helpful for us to see exactly what's happening on your end.
I could show you in a go to meeting or Skype meeting, but for our corporate security I cannot send the media to you without a lengthy compliance approval process. Please let me know if you'd like to do that.
Hey Elizabeth - Sounds like it may be best for you to reach out to our support engineers here. They could probably set up an online meeting or perhaps work with you on an NDA if needed.
Did anyone learn anything more about this? I can get the window down to about 3/5 the width of my monitor but no narrower - I was trying to compare two files side by side and that just won't work if there's some minimum width (and the height has a limit, too, but that isn't an issue for my current need) for Storyline 3.
I believe all the other users in this discussion were having issues maximizing Storyline and it not going back to the largest possible set up. It sounds like you're having a bit of the opposite problem.
Can you share a bit more about what version of Windows you're using, and what your screen size/resolution is?
It sounds like you're trying to shrink the size of the Storyline window so you can view two windows side by side, is that correct?
The minimum window dimensions for Storyline 3 are 1,280 x 800. If you can't fit both windows on your screen with those minimum dimensions, try this pro tip: press Alt + Tab to quickly and easily switch between windows without having to take your fingers off the keyboard.
I'm glad to know the minimum - thank you, Alyssa! Is there a reason for it? I have multiple screens and can simply move between those screens in addition to switching applications, but there are cases where actually having two instances of Storyline open side by side (for comparisons between versions and such) is quite handy and every other application I know of can do that...
We set that minimum so that the Storyline user interface (toolbar, trigger panel, timeline, etc.) won't be cut off if you minimize the screen too much. I'd be happy to pass along a feature request to remove that minimum dimension requirement!
I totally understand the need for minimum sizing, but I think allowing
whatever size the user needs - even if it means lots of scrolling to see
the content portion and making the side panels as narrow as possible, it
would be beneficial
11 Replies
I've experienced similar behavior. If minimized, when you try to restore it, it does not behave correctly. It does not go back to it's previous state and I find that I usually have to maximize and then "unmaximize" the window in order to make it resizable again.
Unfortunately, Matt that isn't working for me- not even if I close the application out. I'm wondering if this is a bug? Thanks for the reply
Hi Elizabeth,
Thanks for reaching out! We've seen something similar with Storyline 360, but this is the first I've heard of this happening with Storyline 3.
Is it possible for you to make a quick screen recording of this behavior? It would be really helpful for us to see exactly what's happening on your end.
Hi Alyssa,
I could show you in a go to meeting or Skype meeting, but for our corporate security I cannot send the media to you without a lengthy compliance approval process. Please let me know if you'd like to do that.
Hey Elizabeth - Sounds like it may be best for you to reach out to our support engineers here. They could probably set up an online meeting or perhaps work with you on an NDA if needed.
Did anyone learn anything more about this? I can get the window down to about 3/5 the width of my monitor but no narrower - I was trying to compare two files side by side and that just won't work if there's some minimum width (and the height has a limit, too, but that isn't an issue for my current need) for Storyline 3.
Hi Lori,
I believe all the other users in this discussion were having issues maximizing Storyline and it not going back to the largest possible set up. It sounds like you're having a bit of the opposite problem.
Can you share a bit more about what version of Windows you're using, and what your screen size/resolution is?
Hi Lori,
It sounds like you're trying to shrink the size of the Storyline window so you can view two windows side by side, is that correct?
The minimum window dimensions for Storyline 3 are 1,280 x 800. If you can't fit both windows on your screen with those minimum dimensions, try this pro tip: press Alt + Tab to quickly and easily switch between windows without having to take your fingers off the keyboard.
I'm glad to know the minimum - thank you, Alyssa! Is there a reason for it? I have multiple screens and can simply move between those screens in addition to switching applications, but there are cases where actually having two instances of Storyline open side by side (for comparisons between versions and such) is quite handy and every other application I know of can do that...
Hi Lori!
We set that minimum so that the Storyline user interface (toolbar, trigger panel, timeline, etc.) won't be cut off if you minimize the screen too much. I'd be happy to pass along a feature request to remove that minimum dimension requirement!
I totally understand the need for minimum sizing, but I think allowing
whatever size the user needs - even if it means lots of scrolling to see
the content portion and making the side panels as narrow as possible, it
would be beneficial
This discussion is closed. You can start a new discussion or contact Articulate Support.