Storyline 3 file will not play in preview mode.

Jun 01, 2020

Since  last week I have had problems previewing an entire project on storyline 3.  The project will not play in the desktop mode.  I have tried to create different projects and have the same problem.

 

I have updated storyline 3 and have also tried to uninstall and reinstall it.

 

Can anybody advise of a solution?

 

 

1 Reply
Vincent Scoma

Hi Pam,

Thank you for letting us know! I am sorry that you are running in this snag trying to preview a course.

Since the issue is happening in other projects as well, I would reccommend trying the steps outlined in this guide to see if that clears the issue: 

If you continue to run into any issues, please reach out and let us know here

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