Storyline 3 not publishing in Word

Hi there, Paul,

Sorry you keep getting stuck! I have a few questions that'll help me narrow this down:

• Does this happen with all Storyline files, or just this particular file?
• What version of Microsoft Office is installed on your computer?
• Have you tried doing a repair on Storyline 3?

So far just this Storyline file, I haven't tried other, but can.
I am using Word 2016.
I have downloaded and installed the latest Storyline 3 update.

Thanks for those details and for giving Storyline 3 a repair, Paul. We'll keep digging until we find the culprit!

Can I confirm that you're working locally (typically the C: drive)? Additionally, I'm curious to know if you run into that error with other projects. If it's just with a particular one, could you share the .story file with us so we can try to replicate the issue? Here's the link if you need to share it privately!

We'll be here!

Yes, I'm working locally from a file on my desktop. I attached the .story
file via the private link that you shared.

Thank you, Paul! 

Ah, I'm able to reproduce the same message on my end. Have no fear, though, as I've enlisted the help of our stellar Support Engineers! Someone from the team will be in touch shortly with some next steps to try, and I'll follow along so I can share any relevant information. I'm itching to know what's causing this!