Storyline 3 Update 2 - Broken Video

Oct 10, 2017


Since updating to Update 2 in Storyline 3, we have found that many of our videos are no longer synching with the slide, and are lagging heavily in HTML5 output - but only when played back on some machines. (I have checked browser versions and such, there appears to be no difference between the machines)

I have tried some packages being published in updates 1 and 2, and the issue is not present at all in Update 1. Is it possible to get the installation package for update 1? We need to roll back to this until the issue is fixed.

If required I can provide links to the course so you can (possibly?) see the issue.



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