Storyline 360 and Apple IPad

Feb 05, 2018

Having issues with an eModule developed in Storyline 360 not displaying correctly on an Apple IPad. The eModule is being published using the HTML5/Flash setting. When playing a video the close out video button is showing behind the video. But, the close out button is showing in the correct location when using an Apple desk top computer. Also, there are box outlines showing when using the Apple IPad. Has anyone else had this issue and if so were you able to correct this problem? 

1 Reply
Katie Riggio

That X button behavior is uncanny – thanks for reaching out here about it, Rayburn! 

To start the investigation, could you help me out with some extra information?

  • What version of Storyline are you using? (To find this information, simply go to Help > About Storyline)
  • Is this happening across all browsers on the iPad, or a certain one?

If you don't mind sharing your .story file here by clicking on ADD ATTACHMENT, I'd love to test it on my iPad and deep deeper into the project settings as well. Please also feel free to send it privately here.

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