Storyline 360 and SABA

Its been a while since I used Saba, but I am pretty sure in the course properties for the course (during load or after) you can set the course to launch in a new window and/or turn off the navigation bar and a few other things.  This should resolve your problem.

Hi Peter,

I'm not incredibly familiar with Saba, but you could also check how it's behaving in a site such as SCORM Cloud. It's an industry standard for LMS testing, so take a look at the article here for steps to get started there. 

Peter - what is the latest status to your Saba /course load problem? We are now having the same issues with Saba using SL360. Have you found any solutions. I have been through the Forums for the last 5 year's posts, read all of the articles, look into the lms/js files, had the administrator perform the policy changes, etc. Any luck?

Hi David,

In case Peter isn't subscribed here, you could always use the "contact me" button on a ELH users' profile to reach out to them directly! 

Although I can't help with specific LMS issues, if you need anything else let us know! 

Ashley - I previously pinged him - thanks. Are there any fixes in SL360 that were made specifically for Saba LMS? I am aware of the various posts/articles/recommendations that others have suggested. Looking for an Articulate developer response. Thanks again.

Hi David, 

No specific Saba fixes for Storyline 360 - we're always happy to test out a course and see how it behaves, but often if it's working at SCORM Cloud that'll be the indication to reach out to the LMS for additional details.

To the best of my knowledge, Saba is very unique as an LMS and makes it much harder to load/track SL courses than almost all other vendors. Saba does not have a published criteria or course setting guidelines for course loading. Even though a course plays correctly on ScormCloud, that does not mean it will play in Saba. It is a shame that course developers need to slug through these issues. Once again - kudos to you, Articulate and the Forum participants for the assistance in this journey.

I'm sorry David, that is it a slog! That's not the way you want to work. Have you looked at using LMS debug mode? That's a great tool to see what information Storyline is sending and you could use the info to track down what you see in Saba. 

Please could you post a screen shot of what the saba player looks like when it's running a SL course?

Ashley - quick update. We republished the course using each of the 4 tracking/reporting selections, uploaded the course and had success with two - complete/incomplete and pass/incomplete. No need to reset the any js/html5 files. My suggestion to other Saba users is to do the four tracking publishing at the very beginning of your LMS upload and see which one Saba prefers. Thanks again.

Hi David! Thanks so much for popping in to share your findings, results, and advice. Much appreciated and I'm sure this information will assist others in the future.

Hi david

We are currently looking at SABS as a potential LMS provider. Do you mind if I ask how it's working for you and if this problem is resolved?

Regards

Jeremy

Hey Jeremy,

This thread is a bit dated, but hopefully, David is still subscribed here. You are certainly welcome to reach out to the user directly via the 'Contact Me' option here if you do not hear back soon.

Jeremy - yes it is working but only by using either the - complete/incomplete or pass/incomplete. If Saba is on your short list, give the Saba people two of the same courses using each of the tracking management listed in my first sentence - one on course 1 and the other on course 2. Do not tell them of the differences. Let them show you which/or both were successful.

David - many thanks for replying so quickly.  That's really useful, I have a number of versions in test at the moment and one doesn't complete correctly, this will probably explain why. I'll have a play with some further completion options.

Hi Peter, David and Jeremy:

Interesting, I had no idea that Storyline 360 caused issues with Saba. 

That said, it's possible the fact that it's a new installation of the LMS might be causing some issues with the project and, by extension, Player sizing.

My recollection and experience of 5.5 & 7.3 of Saba was that the LMS Admins had to come up with an optimal settings size that was generically applied to all courses. 

I will double check, but I believe there were one or two base sizes for Storyline Projects that worked well for us, but they had to be in sync with the Saba Player settings in order for the courses themselves to look and work as expected when loaded and distributed on the LMS.

As to the publishing settings, I wrote a small novel on them a couple of years ago:

https://community.articulate.com/discussions/articulate-storyline/summary-update-optimal-saba-lms-publishing-settings-for-course-completion-versions-5-5-7-3

Hope this helps,

-Mark

There's a Saba player template for courses to open in a new window, as others have mentioned. HOWEVER:

• It's an outside Popup, which sometimes is disabled, and we get a lot, and I mean a lot of complaints from users about "the course not coming up".
• When they finally enable the course popup window, they have to maximize it (sounds like an easy task but I'm in an organization with over 37,000 employees with an entire spectrum of levels of literacy, and we have many users who don't have the knowledge for completing that one simple task).
• The Saba interface is not completely intuitive, but it allows for you to create your own customized inline, larger player template, without their redundant additional player, so the popup window issue goes away (if in your case that creates more problems than it solves).
• Whichever player option you decide to choose, always prepare for when users are not very proficient in managing multiple windows and/or closing windows. I'm surprised that such simple tasks create most-to-all the user interface problems that we experience with users using Saba.
• The Saba default player template is not very useful in terms of the screen real estate that it occupies.
• I'd suggest not to set the SL player settings to open the course in a new window. I also suggest to create your own customized Saba player template, and stay away from their default.

Here's the customize player settings that work for us:

I hope this helps.

I'm having the same issue -- the Saba player itself is HUGE, and then shrinks down my content. I've tried a number of custom players within Saba - including the one above - with no luck so far. Some of them even move my content partially off screen.  I have a number of already created SL360 courses to move over, of varying sizes. Has anyone found a way to figure out how to customize the Saba player to optimally display content?

Hello,

in april we are rolling out the SABA LMS and right now I am looking out for a good authoring tool. I already know storyline and i think it will be it, but the mentioned problems make me a little bit nervous. 

so my question, does anybody know - is there a possibility to import a self-coded player, so that we dont have to use the standardized ones. On one hand I could walk around theses problems and on the other hand I could walk around the standardizes ones, which do not really cover all of our needs and wishes?