Storyline 360 course reporting as incomplete

Sep 09, 2020

Just created my first course (with quiz) in Storyline 360, which I will be publishing to a SAP Successfactors LMS.  I am attempting to test the course in SCORM cloud.  Each time I complete the course, it is reading as incomplete.  I am using SCORM 2004, 4th edition.  I have a 15 question quiz, with one results slide.  I have also set the quiz to "Pass/Incomplete" looking for that value from the results slide.  Can someone point me to where I'm going wrong?

2 Replies
Leslie McKerchie

Hi Cornelius and welcome to E-Learning Heroes 😊

Thanks for reaching out and sharing what you are experiencing in your published course.

You mention that you have the reporting set to Pass/Incomplete with a quiz, but are only getting an incomplete status in the LMS. 

  • What is the pass rate for your quiz?
  • Are you passing the quiz when you're getting this result?

If you are not passing the quiz, I would expect the report to show incomplete based on your settings.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

This discussion is closed. You can start a new discussion or contact Articulate Support.