Storyline 360 crashing when previewing/publishing

Oct 04, 2022

Storyline 360 crashing when previewing/publishing.

When trying to preview or publish my content (new and old), storyline crashes. Only started happening this week. I updated it, then rolled back the update and it just keeps crashing when it gets to the Writing player part in publishing. 

2 Replies
Jose Tansengco


Sorry to hear that you ran into this behavior. 

Since you mentioned that your old and new project files are affected, I'd recommend doing a repair of Storyline 360 to see if this helps. 

If the issue persists, and you are working locally on your computer when publishing your courses, reach out to our support team by opening a case here so we can take a closer look at what's happening.