5 Replies
Trish Chin

Hi Paul and Vincent,

We are experiencing this with a new course we're developing, and have noticed that the issue is occurring for us with lower case p only, in the headings of the glossary term when the term is clicked. Please see published example https://360.articulate.com/review/content/230f842e-5cf1-4925-a253-fd3256c9529e/review

We are using the classic player and the player font is Arial. If the developer shares the project Team Slides, I can't seem to correct it. Deleting the offending items and re-adding them doesn't resolve the issue.

Also attaching SL file for your reference.

Paul James Abetchuela

Hi Vincent,

We are using classic player, font is Arial. My colleague noticed this first on the course he completed. So we tested and the issue is also happening with 2 other courses the we are currently developing. I think it happens to random letters but based on our observation, it is occurring mostly on letter J, K, L, P, Y, Z.

Vincent Scoma

Hi Paul and Trish,

Thank you for sharing those details! 

I followed those steps to see if I can recreate this on my side. After reviewing my file in Chrome, I am noticing the same behavior. I am going to bring this to our team so we can review it further. Thank you for bringing this to our attention! 

We will be sure to reach back out as soon as we have an update to share!