I'm developing a course in Storyline 360, this has two evaluations but we set only one for tracking. Everything seems to be ok until the user reach the end of the course in SABA LMS and get the passing score (80% percent). The issue is that SABA is recording the score but the status never changes is always shown as incomplete.
Below you can find the settings for this course:
LMS reporting is set as: Completed/Incompleted (We tried Passed/Incompleted but the issue continues)
The tracking is set using a test result, so we select a result slide to report.
Sorry but I can't share the .story file or any screens but the course has confidential information.
Thanks for reaching out! It sounds like you may be running into a common issue we've seen with the SABA LMS and how it reports completion. Take a look at this article and see if helps!
If this isn't relevant, another troubleshooting tip you can try would be to test your file in SCORM Cloud to see if it works there. If it does, you may want to reach out to SABA on how best to proceed. If it doesn't give you the expected results, you may need to connect with our support engineers for a deep-dive to find the root of the issue.
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Hi Liliana,
Thanks for reaching out! It sounds like you may be running into a common issue we've seen with the SABA LMS and how it reports completion. Take a look at this article and see if helps!
If this isn't relevant, another troubleshooting tip you can try would be to test your file in SCORM Cloud to see if it works there. If it does, you may want to reach out to SABA on how best to proceed. If it doesn't give you the expected results, you may need to connect with our support engineers for a deep-dive to find the root of the issue.
This discussion is closed. You can start a new discussion or contact Articulate Support.