Storyline 360: Video will not play after publishing course - works fine in preview
I'm working on a course that has a video inserted on the second slide (after a intro/title slide). Everything is set to play automatically when the timeline starts. It works perfectly when I preview the course. After publishing to Articulate Review, that first video (there are several other videos later in the course) does not start playing unless the user (including me) clicks anywhere on the intro/title slide BEFORE the video slide starts. The timeline runs as it should - only the video doesn't start. If you click on the video it will start playing but it is no longer synchronized with the timeline.
I've tried setting the video to play automatically. I've tried setting it to when triggered and adding a trigger to start playing when the timeline starts. Same problem. I even hid the video and reinserted another copy of it. Same problem.
Anyone else have a similar issue? Suggestions?