Storyline formatting & player rules not working in Firefox

Jun 23, 2014

I set up my player rules > menu settings > navigation restrictions set to 'locked' but when I published to the LMS and opened in Firefox the restrictions are not in place.  I verified the restrictions work in Google Chrome and IE.  I also noticed the formatting of text is off when accessing in Firefox but appears correct in Chrome and IE.  Is there any known issues when publishing and accessing via Firefox that I cannot see?  Thanks!

3 Replies
Ashley Terwilliger-Pollard

Hi Kelli and welcome to Heroes!

I haven't heard of a specific issue with Firefox not allowing the player menu to be locked or the text being formatted incorrectly - so I'd want to know a bit more about how you're testing this? Are you viewing the published content locally or have you placed within an LMS or web server? Testing it locally is not recommended as it could cause you to encounter security restrictions or other unusual behavior as detailed here. Next, you'll want to check that you're viewing the Flash output within Firefox (story.html link) as Firefox has limited support for HTML5 as detailed at the bottom of this comparison chart.

If the odd behavior persists after checking into those elements are you able to share a .story file here with us?  

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