I have a circumplex diagram and each pizza slice has a shape with hover state. However, if the mouse/cursor is sitting still on a slice as that slide opens (from the main menu) that hover item doesn't work.
I've tried moving the cursor onto different areas when opening the slide, and which ever slice it is on when the slide opens doesn't work.
This is particularly troublesome on the '12 behaviours' slide, but sometimes happens on the other slides too.
I've taken a look and it appears there is only one of the 12 slices that fails to highlight as the nouse hovers. I have moved objects to the front and reordered the timeline to ensure all 12 are at the top and none of this has resolved the issue.
The slice that fails to highlight is not a specific object... it seems it changes with each solution I implement???? (randomly changing)
I have testet some some other potential fixes without success - delay with layers (open layer, then jump to slide in the layer) - delay with variable and an extra dispatcher slide
I was able to replicate this behavior using Chrome. As Kerry stated, this issue is only happening with one of the 12 slices. I've gone ahead and opened a support case on your behalf so we can investigate further. You'll be hearing from one of our Support Engineers soon via email!
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Hi Jennifer,
Thanks for reaching out!
I took a look at your project file but I was unable to observe any animations that made sections of the graph slide out.
Would you be willing to make a recording of the issue so we can properly test the behavior on our end? Here's how.
Looking forward to hearing from you!
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Thanks Joe
My screen recording is in review here: https://360.articulate.com/review/content/2c8ba2fd-d4a7-4856-bb02-f5ba28a7f060/review
Appreciate your help!
I've taken a look and it appears there is only one of the 12 slices that fails to highlight as the nouse hovers. I have moved objects to the front and reordered the timeline to ensure all 12 are at the top and none of this has resolved the issue.
The slice that fails to highlight is not a specific object... it seems it changes with each solution I implement???? (randomly changing)
very strange behaviour - the click position on the main slide affects the hover on the other slides
button 2 on the original position:
https://360.articulate.com/review/content/bc853f14-d71f-4d26-99b6-25aae1e65e4c/review
peek 1: (click on the middle or left side of button 2)
https://360.articulate.com/review/content/81b7de3c-6743-422b-a94d-c341b56bcb12/review
-> red hover don't work
peek 2: (first* click on the right side of button 2)
https://360.articulate.com/review/content/8decca9b-3a60-411e-b2dd-caafdecc4903/review
-> green hover don't work
now button 2 moved:
https://360.articulate.com/review/content/fb4790f5-dc5b-4eb4-b7f1-704aade39e95/review
peek:
https://360.articulate.com/review/content/ecbe9e5a-7340-4c75-9888-58811be655fb/review
-> seems ok
* the behaviour is a little bit different if you set "When revisited: Reset to initial state"
here is 'partial fix' of the storyline error - with delayed click (-> variable 'jump')
result
https://360.articulate.com/review/content/934b103f-2615-4344-b827-c886d2ce561e/review
I have testet some some other potential fixes without success
- delay with layers (open layer, then jump to slide in the layer)
- delay with variable and an extra dispatcher slide
Thanks! Appreciate the help here. Unfortunately our organisation doesn't use Firefox!
It will be good to see what Joe comes back with Jen.
I wonder if it is the type of shape used??? Stranger things have happened! LOL
Hi, Jennifer,
I was able to replicate this behavior using Chrome. As Kerry stated, this issue is only happening with one of the 12 slices. I've gone ahead and opened a support case on your behalf so we can investigate further. You'll be hearing from one of our Support Engineers soon via email!