Storyline keeps crashing when videos are part of the slide!

Aug 12, 2016

Hi guys. I don't suppose anyone has experienced Storyline crashing when videos are part of the slide?

7 Replies
Adrian Foley

Thanks for that Leslie. It's actually during development. I'll look into repairing it!

Adrian Foley* eLearning Developer
adrian.foley@lga.sa.gov.au * www.lga.sa.gov.au * [cid:0E324253-EE5C-421E-B515-4905205C77C8] @LGAofSA
T: 08 8224 2014 * 148 Frome Street Adelaide 5000 * GPO Box 2693 Adelaide SA 5001

[2016

Adrian Foley

Hi Brian,

I'll have a video on one slide, then a video on another, and one or the other will crash at different times. If I remove one, the other works without any hiccups. I'm going to give this a shot and see how I go.

https://en-au.articulate.com/support/storyline-2/how-to-repair-articulate-storyline-sl2

Adrian Foley* eLearning Developer
adrian.foley@lga.sa.gov.au * www.lga.sa.gov.au * [cid:0E324253-EE5C-421E-B515-4905205C77C8] @LGAofSA
T: 08 8224 2014 * 148 Frome Street Adelaide 5000 * GPO Box 2693 Adelaide SA 5001

[2016

Leslie McKerchie

Hi Robert!

Sorry to hear that you've run into a similar issue.

Is this happening to just the file you are currently working with or across project files?

If just your current file, you may want to consider importing the slides into a new project to see if this alleviates the issue.

As I shared above, if you are having difficulty across files during development, I would certainly advise a repair of your software.

This discussion is closed. You can start a new discussion or contact Articulate Support.