Storyline Module working fine in PC, but not in mobile(Including Articulate mobile player)

Mar 01, 2016

Hello heroes,

I am working on one Storyline module, where 12 tabs are there.

Once we click on each tab respective video will play and some content will reveal for each tab.

This is working fine in PC, but its not working as it is in mobile.

I tried couple of ways that including Articulate Mobile Player and without including AMP.

Can anybody suggest me if there any alternative solutions.

Please dont hesitate to ask me further questions, I am just trying to get the solution ASAP

Regards,

Krishna Reddy

5 Replies
Krishna Reddy

Hi Wendy,

Please view the sample from below link. 

When you click the tab for the  first time, the video will play and 2nd time if you roll over the mouse on the same you can see that remaining tabs will fade out. this is the actual functionality.

You can view the sample from below link.

https://dl.dropboxusercontent.com/u/104464994/test%20-%20Storyline%20output/story.html

Have a look in PC as well as mobile, then you can able to see the difference.

When I have seen the same course in AMP, the video is not playing and instead of that a black patch is appearing, where as in PC the video is playing fine.

 

Christie Pollick

Hi, Krishna -- Thanks for sharing the link to the published output, and when I tested via AMP on my iPad, I was able to see the difference between how it behaved in Chrome on desktop vs. mobile (as in, some of the landmine blocks totally disappeared, or after being clicked, a play arrow would appear on top of the block again, etc.)

As you mentioned that time is of the essence, you may want to reach out directly to our Support Engineers for additional investigation. Here is the form you would need to connect with those folks, and I will be sure to follow along with their progress and share updates here for others who may benefit. 

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