Storyline - not recognising internet connection...

May 22, 2012

Hi,

Was working on the train coming up to #clctom, and Storyline did not recognise my internet connection.

Always does normally, is there a reason why it did not this time?

Thanks.

Yours inquisitively.

Bruce

Hi Bruce, I have this issue everyday even though my internet is working... Did you find out how to resolve it?

Thanks, Louise

No - afraid not...

BUMP....

Bruce

I also have this problem, and since I'm a new Storyline user, can't access the tutorials or free templates. Help please?

Hi Jennifer,

Sorry for the trouble. Would you mind submitting a case to our support team? And in the meantime, you can find Storyline tutorials here, and the free templates here. Thanks!

@Louise and @Bruce -

Curious to know if you're still running into the issue...

I'll check back in once we have an answer from support. Sorry for the delay

Not travelled by train and tested it to be honest....

Sorry!

Bruce

Hi Peter - I still get it every day and I am definitely connected to the internet!

Just been too lazy to fill out an error report

submitted my case now