3 Replies
Alyssa Gomez

Hi there June! So sorry this is happening, that's certainly not desirable! What version of Storyline are you using? When you're testing the published output, what LMS or Web environment are you uploading it to? My first thought is that if you're testing locally, rather than uploading to an LMS or web environment, that may be what's causing this wonky behavior you're seeing. You'll want to make sure to upload your published output to it's intended environment to test it properly. 

if you're still having trouble, I'd be glad to take a look at your file! You can attach it here in the thread by using the ADD ATTACHMENT button.