I'm trying to publish some Storyline modules into a course on Blackboard. Students can access it fine from desktop computers, but they have issues with iPads and iPhones. It will sometimes show on the iPad if you click around enough, but you just get a blank screen on an iPhone. Any ideas?
I'm curious if the same problem happens when you test your file in a different LMS environment. SCORM Cloud is super handy for this kind of testing, since it's industry standard and it's free!
If you'd like, I can help you with that testing. Simply attach your file in a new thread comment, or share it with me privately here!
My project plays and tracks correctly when I run it through the LMS on a PC. The problem is when I try to access it through an iPad or iPhone. Is this an iOS issue? Or an LMS issue? Or Storyline issue? Any ideas on this?
Alyssa's suggestion to test it out in SCORM Cloud will give us a better idea of whether this is LMS related or file related. If the same behavior happens on iPad and iPhone when your course is hosted in SCORM Cloud, then it's likely not an LMS issue. Have you had a chance to give that whirl?
We're also more than happy to help with testing! You can feel free to share your .story project here, and we'll work with you to track down the culprit. Add it right to a comment using the Add Attachment feature like this:
Ok, I uploaded it to Scorm Cloud and it worked from the iPad and iPhone. Although it did come with a pop up blocker message, I was still able to open it. So does this mean it's an issue with my LMS?
Glad to hear everything worked well in SCORM Cloud! The next step would be to reach out to your LMS support team with that information--they'll know best how to troubleshoot LMS-specific issues. Be sure to let us know what you find out!
Hi Lisa, I am just wondering if you found a solution to your issue of SCORM on Blackboard and iPhone. We are having issues making our SCORM content on iPhone. Works on Android in Blackboard. Thanks in advance.
I haven't seen an update from Lisa and hopefully she'll be able to pop in and update you here. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
7 Replies
Hi Lisa!
I'm curious if the same problem happens when you test your file in a different LMS environment. SCORM Cloud is super handy for this kind of testing, since it's industry standard and it's free!
If you'd like, I can help you with that testing. Simply attach your file in a new thread comment, or share it with me privately here!
Thanks, Alyssa!
My project plays and tracks correctly when I run it through the LMS on a PC. The problem is when I try to access it through an iPad or iPhone. Is this an iOS issue? Or an LMS issue? Or Storyline issue? Any ideas on this?
Hey Lisa,
Thanks for those details!
Alyssa's suggestion to test it out in SCORM Cloud will give us a better idea of whether this is LMS related or file related. If the same behavior happens on iPad and iPhone when your course is hosted in SCORM Cloud, then it's likely not an LMS issue. Have you had a chance to give that whirl?
We're also more than happy to help with testing! You can feel free to share your .story project here, and we'll work with you to track down the culprit. Add it right to a comment using the Add Attachment feature like this:
Keep us posted!
Ok, I uploaded it to Scorm Cloud and it worked from the iPad and iPhone. Although it did come with a pop up blocker message, I was still able to open it. So does this mean it's an issue with my LMS?
Hi Lisa,
Glad to hear everything worked well in SCORM Cloud! The next step would be to reach out to your LMS support team with that information--they'll know best how to troubleshoot LMS-specific issues. Be sure to let us know what you find out!
Hi Lisa, I am just wondering if you found a solution to your issue of SCORM on Blackboard and iPhone. We are having issues making our SCORM content on iPhone. Works on Android in Blackboard. Thanks in advance.
Hey David,
I haven't seen an update from Lisa and hopefully she'll be able to pop in and update you here. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
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