Storyline SCORM results not recording correctly in Moodle (LMS)

Hoping someone can assist. SCORM results for most learners are being recorded correctly within Moodle, however, there are a handful of learners coming through where the result is being recorded incorrectly, for example one user received 91.66%. When I look at his SCORM attempt results he has correctly answered all the questions. Grade to pass has been set in both Storyline and in the Gradebook. I cant work out what's happening..

2 Replies
Katie Riggio

Welcome to the community, Kassie! 👋 Really sorry for the grade inconsistencies– happy to dig in!

To start, can you help me with a few more questions?

  • Have you tried another LMS like SCORM Cloud – an industry-standard tool for testing SCORM output – to see if you experience the same behavior there? If the grades match when testing there, it may be a good idea to reach out to Moodle directly for additional assistance.
  • Do you notice a trend among the learners with the conflicting grades – are they using the same browser?
  • Would you be able to share your .story file with us for testing? Simply pop it into this discussion by using the Add Attachment button in your reply, and we'll do the rest!