storyline two crushing repeatedly

Apr 16, 2016

I can't open storyline 2 anymore. I tried rebooting it several times. A friend of mine thinks it has to do with the flash player. Another one says it is because of windows 10 which updates automatically. Here is the error message. Please, help. I need to use the application in the following days to finalize a project. 

Thanks 

Storyline.exe
2.7.1509.1408
55f683fe
KERNELBASE.dll
10.0.10586.162
56cd55ab
e0434352
000bdad8
1dac
01d1978c227fa3ba
C:\Program Files (x86)\Articulate\Articulate Storyline 2\Storyline.exe
C:\WINDOWS\SYSTEM32\KERNELBASE.dll
d7526064-9197-4ab5-8773-64481c8010c2
 

1 Reply
Christie Pollick

Hi, Mussie -- Thanks so much for reaching out and sorry to hear of your troubles! First, I wanted to provide this information on our System Requirements for SL2 just so you have it handy, in addition to this information on Windows 10 support. 

And, I would like to ask if you can run through the troubleshooting steps listed here to see if you find improvement. If issues persist, please let us know, as we may need to put you in touch with our Support Engineers for additional assistance. 

This discussion is closed. You can start a new discussion or contact Articulate Support.