Storyline update locks result screen
Dec 10, 2020
Since the most recent update (Nov 17th 2020) our quiz template no longer Works once a user hits the results screen. I have tested this by going back to the Oct 27th release.
I am attaching the error I see in Chrome. The screen appears correctly but the cursor is permanently loading and there is a JS error.
Any help appreciated! Otherwise we might have avoid updating
ds-bootstrap.min.js:38 Uncaught TypeError: Cannot read property 'kill' of undefined
at Object.sendData (ds-bootstrap.min.js:38)
at Object.forceCommit (ds-bootstrap.min.js:38)
at Object.courseComplete (ds-bootstrap.min.js:38)
at s (ds-bootstrap.min.js:11)
at Object.trigger (ds-bootstrap.min.js:11)
at n.checkCourseComplete (ds-slides.min.js:2)
at n.setQuizComplete (ds-slides.min.js:16)
at s (ds-bootstrap.min.js:11)
at n.trigger (ds-bootstrap.min.js:11)
at n.triggerAction (ds-slides.min.js:2)
5 Replies
Greetings, JKN Inc team!
Happy to help you sort this!
From here, I looped in our engineers so we can get a better understanding of what's happening with the quiz template. A support case email confirmation should be in your inbox.
See you there!
Has there been any resolution on this? I'm seeing the same issue.
Hi there, Adam!
We had a bug in Storyline 360, where quiz result slides didn't load when the player was set to never resume. The great news is that yesterday's update includes a fix for it: Build 3.48.24116.0.
Let us know how you go after those steps!
Hi Katie,
Thank you for the reply -- yesterday's update seemed to fix the issue I was having.
Glad to hear it, Adam. Thank you for confirming.