Storyline very slow to load scene with video clips
Nov 21, 2014
Hi everyone,
I'm putting together a course and in one scene 2 of the slides contain video clips. When it's published and loaded to the web and I try to load the first page I get that little Storyline spinning circle thingy. Sometimes it loads ok but mostly it doesn't.
When I try to access the second clip (they show 'before & after') it does the same thing although if anything it's worse. I waited 4 minutes once and it still hadn't loaded. They're both set to work on a trigger as opposed to automatically.
I've dramatically reduced the size of both clips and the video quality (down to 6) but I'm still having the same problem. On one laptop, when it does load, it's very jerky.
The rest of the course seems to run smoothly.
Is there anything I can do? Am I doing something wrong?
Thanks,
Tony
3 Replies
Hi Tony!
Storyline pre-loads published content in a specific order to make playback of your courses as smooth as possible. Please review the following article for more information.
Are you able to recreate this issue if you test the content in SCORM Cloud?
Thanks Leslie,
It seems to have improved since reducing the file size & further cutting down on quality, which makes sense after reading your link.
I'm not quite sure how it will play out with different computers & browsers.
Thank you for getting back.
Tony
No problem Tony, please let us know if you need further assistance.
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