Can anyone please confirm an issue I'm finding with this? The web objects don't work in HTML5 output on my iPad at all, but they work perfectly fine in the desktop version (I have updated to SL3). Thanks!
Can you share a little more information about the project and web objects, please?
What type of web objects are you using? How are you accessing the web objects in the slide? Is there more than one web object in one slide?
There are some known issues, but to determine a workaround or to verify the issue, I'll need more information on what's happening and how you have this set up.
This may seem like a silly question, but how can I tell if it's a flash page? I think that might be the most likely culprit, simply because everything else checks out on functionality. And I just tried creating a new test .story file with JUST that web object, published to my server, and get the same result.
Peter, I'm testing the link you gave me in "give it a try" above, and while it does work, I'm unable to resize the page or scroll to the right or down. Is that functionality lost with the iPad?
It's just a webpage, and there's only one web object on the slide. I wish I could post a sample here, but it's for a client and I can't share the file.
The web object is set to load automatically and display directly within the slide.
There might be a more technical way of detecting a Flash site within the source, but an easy way to tell is by right-clicking on the page. If it's a Flash site, you'll see a Flash menu appear, like the one below:
It definitely sounds to me like your website might be Flash-based.
OK, that makes sense. Yes, there is a small flash-enabled ad on the page (darn Verizon!). So I'm guessing that's what's causing the issue. That would make a lot of sense.
Thank you both very much for your help, you're both so quick to respond, and I think I speak for a lot of people on this forum when I say, "THANK YOU!"
I'm not sure that one Flash-enabled ad on the page would cause the whole thing not to load, though. Maybe it would; I really don't have a lot of experience with web source...
If you want me to check things on my end, feel free to private message the webpage link over and I'd be happy to test it out.
8 Replies
Hi Nick,
Can you share a little more information about the project and web objects, please?
What type of web objects are you using? How are you accessing the web objects in the slide? Is there more than one web object in one slide?
There are some known issues, but to determine a workaround or to verify the issue, I'll need more information on what's happening and how you have this set up.
Thanks!
Hey Nick,
I just did a quick test and it seems to work fine on my end. Give it a try.
The two things that come to mind if you're having trouble are:
Let us know what you discover...
Thanks!
This may seem like a silly question, but how can I tell if it's a flash page? I think that might be the most likely culprit, simply because everything else checks out on functionality. And I just tried creating a new test .story file with JUST that web object, published to my server, and get the same result.
Peter, I'm testing the link you gave me in "give it a try" above, and while it does work, I'm unable to resize the page or scroll to the right or down. Is that functionality lost with the iPad?
Sorry, Christine, I just saw your reply.
It's just a webpage, and there's only one web object on the slide. I wish I could post a sample here, but it's for a client and I can't share the file.
The web object is set to load automatically and display directly within the slide.
Hey Nick,
There might be a more technical way of detecting a Flash site within the source, but an easy way to tell is by right-clicking on the page. If it's a Flash site, you'll see a Flash menu appear, like the one below:
It definitely sounds to me like your website might be Flash-based.
OK, that makes sense. Yes, there is a small flash-enabled ad on the page (darn Verizon!). So I'm guessing that's what's causing the issue. That would make a lot of sense.
Thank you both very much for your help, you're both so quick to respond, and I think I speak for a lot of people on this forum when I say, "THANK YOU!"
We're happy to help, Nick
I'm not sure that one Flash-enabled ad on the page would cause the whole thing not to load, though. Maybe it would; I really don't have a lot of experience with web source...
If you want me to check things on my end, feel free to private message the webpage link over and I'd be happy to test it out.
Take care, Nick!
This discussion is closed. You can start a new discussion or contact Articulate Support.