I have a Storyline 360 course with various knowledge checks and an acknowledgement at the end. If the user clicks yes on the acknowledgment, the course should complete in Sum Total. What we are seeing is that if the user does not get most of the KC right, they get an incomplete. Even if they click Yes on the acknowledgement. It will complete if most of the KC are correct and the user clicks Yes. I am told this is not a Sum Total issue. Can you please advise? I have used this course for a few years now and it always worked fine. Thanks!
I see you worked with my colleague Mcgem, who was able to help you troubleshoot the completion issue. Please reach out through the case if you have additional questions!
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Hi, Linda.
Thank you for opening a support case!
I see you worked with my colleague Mcgem, who was able to help you troubleshoot the completion issue. Please reach out through the case if you have additional questions!