Hey there, I have installed a few days back the new update. Now, Storyline would not close but will be stuck for ages. It happens when I close the software from the x sign at the top right corner and when I use the "Close" option from the File menu. Any reasons or people with similar experiences?
Hi, Bobby -- Thanks for reaching out and sorry to hear of your troubles! There are a few things we can check first to rule out some common issues. First, please confirm that you are working locally as described here, and if issues persist, please take a look at the troubleshooting steps here for additional options.
3 Replies
Hi, Bobby -- Thanks for reaching out and sorry to hear of your troubles! There are a few things we can check first to rule out some common issues. First, please confirm that you are working locally as described here, and if issues persist, please take a look at the troubleshooting steps here for additional options.
Hey there Christie
Thank you - I reinstalled Storyline as explained here https://www.articulate.com/support/storyline-2/unexpected-or-erratic-behavior-in-articulate-storyline-2
and all is good now
Cheers
B
Excellent news, Bobby, and delighted to hear you are all set! :)
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