Storyline would not close after the installation of the latest update

Hey there, I have installed a few days back the new update. Now, Storyline would not close but will be stuck for ages. It happens when I close the software from the x sign at the top right corner and when I use the "Close" option from the File menu. Any reasons or people with similar experiences?

Thank you

B

3 Replies
Christie Pollick

Hi, Bobby -- Thanks for reaching out and sorry to hear of your troubles! There are a few things we can check first to rule out some common issues. First, please confirm that you are working locally as described here, and if issues persist, please take a look at the troubleshooting steps here for additional options.