Strange audio problem in Chrome on a Windows 10 PC for web-based Storyline 3 presentation
I have a Storyline 3 presentation that I published out for web and that is posted on our university's website. When I tested it in preview mode everything went fine. When I access it from the website on my Windows 10 PC using Chrome, the opening slide audio either does not play or is delayed. Accessing it from a Mac, it plays fine. It also plays fine when I access it using Firefox, Internet Explorer, and Edge from my PC. Here is the URL - just scroll down to the button titled "Click here to watch our informational video," and you SHOULD hear audio right away (unless you're on a Windows 10 PC running Chrome!): italian.utk.edu
Has anyone else had this issue? Any suggestions for resolving the problem? I have a slide trigger set for the first slide to play the audio media when the timeline starts. I would think that would be sufficient for any case, but Chrome seems to have some flaky issues.
Any advice is appreciated!