Hi in storyview I can see a grey line from one slide to another, when I click on it nothing happens, I have looked at the triggers on both slide and there is no connection, any ideas? Thanks
We'd be happy to take a look at your Storyline file and troubleshoot with you in this thread or privately in a support case. Whatever you are most comfortable with.
Morning all, thanks so much for your responses I think I will upload the file once I am in the office later, there is a backstory to this which again I will post a bit later. TIA
13 Replies
Hi Nick
there isn’t a trigger on the master slide layouts? Or on a layer on the slide?
Hi Wendy,
It starts via a quiz question but there are no triggers in the master slides.
Hello Nick!
We'd be happy to take a look at your Storyline file and troubleshoot with you in this thread or privately in a support case. Whatever you are most comfortable with.
Have a great day!
Hard to say without seeing the file...I see Luciana has responded below with same.
Morning all, thanks so much for your responses I think I will upload the file once I am in the office later, there is a backstory to this which again I will post a bit later. TIA
You're welcome! We look forward to viewing your file, Nick!
Hi just curious if you have recieved my file?
Hello Nick!
I'm not seeing your file on our end. Could you please upload your file here.
Once you have uploaded your file, a Support Engineer will have a look shortly.
Have a nice day!
Thanks, I wondered why I had not had any feedback as I thought I had already done it! It is uploaded now, many thanks, Nick
Hi just curious if the file arrived ok?
Hi Nick,
We're still not seeing your file on our end. Please try re-uploading your link here.
If you are still having trouble uploading, please let me know and we will troubleshoot!
Thanks!
It should be with you now
I have confirmation we've received your file, Nick!
One of our support engineers will be in touch with you shortly. You're in great hands!
We'll continue the conversation in your support case.
Have a great day!