Stroryline doesn't work after the update Dec 13, 2014 By André BARELIER Hi, I downloaded the update fixing the flash 16 issue, and installed it. It worked yesterday. Today, storyline doesn't work. I get a message (see attachment) and I'm asked for the serial number. I enter the serial number, and the answer is "wrong serial number". What's going on? André storyline1.jpg
Wendy Farmer Hero over 9 years ago12/13/14 at 10:12 am (UTC) Hi Andre here is a thread that might help you https://community.articulate.com/discussions/articulate-storyline/articulate-storyline-deactivated-and-won-t-accept-my-serial
André BARELIER Author over 9 years ago12/13/14 at 1:31 pm (UTC) Spot on Wendy ! I followed the steps and it works fine. Thanks a lot. I wish you a nice week end. Warm regards André
Leslie McKerchie Staff over 9 years ago12/15/14 at 2:21 pm (UTC) Glad that Wendy was able to assist you here Andre! Thanks for sharing your update.
4 Replies
Hi Andre
here is a thread that might help you
https://community.articulate.com/discussions/articulate-storyline/articulate-storyline-deactivated-and-won-t-accept-my-serial
Spot on Wendy !
I followed the steps and it works fine.
Thanks a lot. I wish you a nice week end.
Warm regards
André
Glad to hear Andre!
Glad that Wendy was able to assist you here Andre! Thanks for sharing your update.
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