Submit and Continue Buttons Sometimes Not Working

Nov 22, 2021

Hello,

I have uploaded a course into our LMS, and there have been a few instances where learners were unable to advance to the next slide using the Submit and Continue buttons. Does anyone know why this could be happening? Besides having them restart the course, is there a way that they could refresh the slide? 

Thank you

1 Reply
Becca Levan

Welcome to E-Learning Heroes, Sang! ⭐️

I see that you connected with my teammate Chester in a support case, and your course tested properly in SCORM Cloud for him. His recommendation was to test in another LMS environment, and if things behave as expected, follow up with your LMS admin for guidance. How to Troubleshoot Your LMS with SCORM Cloud.

Please let us know if you have any questions!