I'm having some problems with the swipe navigation on my project created in storyline 360.
I need a restricted menu, but switching from free menu to restricted the swipe function stops working. Actually i'm testing it with Samsung tablet and smartphone, on a very simple project with no variables, just 3 slides with no content. Anyone can help me? thanks!
I can see that you’re still struggling with the swipe in restricted navigation since you reached out here and in this other discussion. I’d love to help.
Can you take a look at the questions I asked in the other discussion? We can keep the conversation going over there.
Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
The Storyline 360 item you'll be interested in is how:
Learners couldn't swipe between slides in HTML5 output when navigation was restricted.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either right here or by reaching out to our Support Engineers directly.
I have exported a Storyline 360 project for web in HTML 5 only and I am opening it in Safari browser of an iPhone SE5. I have layers, which are shown if a user presses a button. Those layers can be closed (hidden) again, if a user presses another button on those layers. Can those layers also be swiped away? And not only be clicked to be hidden? I am not sure what is understood under restricted navigation (in my case a user has to click on an element within a slide or layer to proceed and I do not use player's native menu). How should I export / define the project, so that swipe gestures will be understood if a Storyline project is opened within mobile phone browser?
If the user is going to another slide once they are finished with the layer, this should work well. If you are asking about a swipe gesture to hide a layer, that's not supported.
The article that you shared does share the supported methods and explains using the default buttons.
Here's a brief example of how this could work though and I hope it helps :)
10 Replies
Hey Eugenio,
This is an issue that's on our radar and we're working to resolve it. I'm so sorry that it's causing problems for you.
I've updated our report with your experience too, and you'll receive a notification as soon as we have news to share.
Thanks for letting us know that you're running into this.
Also in need of this issue to be resolved.
Hi Ros,
I can see that you’re still struggling with the swipe in restricted navigation since you reached out here and in this other discussion. I’d love to help.
Can you take a look at the questions I asked in the other discussion? We can keep the conversation going over there.
Hey everyone :)
Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
The Storyline 360 item you'll be interested in is how:
Learners couldn't swipe between slides in HTML5 output when navigation was restricted.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either right here or by reaching out to our Support Engineers directly.
Dear Leslie,
I have exported a Storyline 360 project for web in HTML 5 only and I am opening it in Safari browser of an iPhone SE5.
I have layers, which are shown if a user presses a button. Those layers can be closed (hidden) again, if a user presses another button on those layers.
Can those layers also be swiped away? And not only be clicked to be hidden?
I am not sure what is understood under restricted navigation (in my case a user has to click on an element within a slide or layer to proceed and I do not use player's native menu).
How should I export / define the project, so that swipe gestures will be understood if a Storyline project is opened within mobile phone browser?
I have seen this article:
https://articulate.com/support/article/Storyline-3-HTML5-Gestures-for-Tablets-and-Smartphones
It says nothing about special settings / player I have to use...
Many thanks!
Hello Irina,
If the user is going to another slide once they are finished with the layer, this should work well. If you are asking about a swipe gesture to hide a layer, that's not supported.
The article that you shared does share the supported methods and explains using the default buttons.
Here's a brief example of how this could work though and I hope it helps :)
Dear Leslie,
Many thanks for your help and taking time to create this example, this really helped!
So glad to hear it Irina :)
Hi there, I think the problem has returned as I am unable to swipe next in the restricted or locked menu. Can someone please check?
Hello Muhammad!
I'd love to help! Would you mind sharing a few details with me?
If you can share your project with us, that would be helpful too! You can either attach it to this discussion or upload it to our team privately.