Tempshare publishing and Storyline 3
Apr 14, 2017
By
Rachel Craig
Hello!
Hello! I just published a Storyline 3 file to Tempshare, and I can't get my exit course button to work in Chrome. It did work in Internet Explorer.
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1bdmncqos1dq31gqlaak1i4c1cm69/story_html5.html
Is this a normal occurance with Tempshare? This is the first time I have used the website, as most of the information I test out is confidential. I wanted to see how things published with Storyline 3. I did HTML5, then Flash back up when I published.
Thanks!
6 Replies
Hi Rachel! Thanks for sharing your course link to test out.
The exit trigger did not work in my Windows version of Google Chrome, but it did work in my Mac version. Sorry for the confusion!
I'm going to take a closer look at this issue, and I will keep you updated on what I find in this discussion.
Thanks for pointing it out!
Thank you, Crystal!
My company uses IE more than Chrome, and usually when I have issues, it's because of IE. It seemed so odd to have a Chrome issue!
I have Windows 7 and Chrome 57 on my computer, if that helps out you and the tech team.
Thank you!
-Rachel
Hello again!
The exit course trigger will function in some browsers in the HTML5 output, but not all.
Some browsers have a limited ability to handle that function, and Google Chrome is one of them. That's why I was getting inconsistent results, too!
I'm glad you did some testing; Tempshare gave you an accurate picture of how your course will behave in certain browsers.
Hey, sorry I missed this answer before posting above! I was also using Chrome 57. And I agree; seldom does IE outpace Chrome on functionality!
Hi, Crystal,
OK, that sort of makes sense. What would be the best way to build a course that exits at the end if the exit trigger won't work in Chrome, in case it ever comes up in the future? Is this a functionality that will be fixed in the future?
Thanks,
Rachel
Hey Rachel. Sure thing!
Our community wrote a quick article on how to handle exiting a course. If your learners encounter inconsistency with the exit trigger in Chrome, have a look at the first few recommendations.
I bet you could still incorporate the shoe! ;)
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