Text boxes lose size formatting

Hi there, Lynn. Can you tell me if the PowerPoint file included text boxes that were on a slide master? We have an issue documented where those text boxes are resized after importing.

Let's try saving the file with a new name (Save As) to see if it clears any sticky formatting. If that doesn't work, we'd be happy to have a closer look at the file and lend a hand.

Thanks so much for your response Crystal!  The ppt files do have text boxes on the slide master.  I will try your suggestion and reach out if I continue to have problems.  Thanks!

Thanks, Lynn for confirming. I can add this discussion to an open issue that our team is looking into where font sizes and text boxes set up in a PowerPoint slide master are resized when imported into Storyline. 

Hello, Everyone!  ✨

I'm happy to share that we have released a new update for Storyline 360 (3.81.31200.0).

In this update, we have implemented a fix for:

• Storyline 360 didn't always preserve text formatting when using custom slide layouts or importing PowerPoint slide masters.

As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!