Text/Characters Shifting Between Creating & Previewing

Jun 13, 2014

I am having an issue where I get my text and characters in perfect position during state changes/slide changes, ect. But when I go to preview, the text boxes or characters shift. I am not sure how to resolve the issue. Any ideas?

1 Reply
Ashley Terwilliger-Pollard

Hi Bethany,

Two things I'd want to have you check into first that could cause this shift include:

  • The zoom percent for your slides while editing - you'll want it to be at 100% zoom to see everything as it will display while previewed/published
  • What is your DPI setting? You'll want it to be 96 DPI as recommended here

It's also worth checking into the following items that are known to cause odd behavior within Storyline files:

If you're still having difficulty after looking into those elements, can you share your .story file with us here or even just a few slides that showcase the behavior? 

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