Text entry bug in latest update
Mar 13, 2020
Hi all.
I discovered a bug in Storyline 360 today, which has been reported. If you have a text entry field it will stay 'on top' of any layers you have on that slide (including master slides).
For example, if you have a text entry field on the base layer and a popup window as a layer, when you open the popup window the text entry field will be on top of the layer. Here's a link to a Peek video to demonstrate what I mean:
https://360.articulate.com/review/content/df1b62c5-b4da-4d0f-898d-56c9d98d9731/review
This has been reported as a bug, so hopefully there'll be a fix for it soon. In the meantime there's a workaround of preventing the user from clicking on the base layer, although this isn't always preferable.
UPDATE: This appears to be another bug with a recent update, as modules we designed in a previous version of Storyline aren't affected by it.
49 Replies
Hi Eric.
I raised a ticket with one of your support engineers and they have confirmed it is a bug. Hopefully it get resolved soon :(
Hi Tom,
Thanks for letting me know! I see you've connected with my teammate Cleo who was able to work with you in recreating the issue. I'm sorry that it was a confirmed bug. Our product team will be investigating this, and in the meantime, I'd like to share our process below:
I appreciate your patience!