Text Entry Glitch

Apr 21, 2023

Hello,

Is anyone experiencing text entry glitches? Every single answer for all my questions are triggering the incorrect layer now (they ALL worked before). Even when I change the text entry to a simple number, it does not accept it. I have closed out and came back in and it worked for a bit. Now, it is back to the same error. I have never experienced this before.

Thank you for any help that you may provide.

Best,

Carlos

2 Replies
Steven Benassi

Hi Carlos!

Sorry to hear you've run into this snag but I'd be happy to help!

I just had some follow-up questions first:

Would you be willing to share a copy of your project file here or in private by opening a support case so we can review your slides to figure out what's happening? We'll delete it when we're done testing!