Text Entry problem

Hi, Amber -- Thanks so much for reaching out and so sorry to hear of your troubles! We'll take a look at your file and be in touch as soon as possible -- your patience is appreciated! 

Hi Amber!

Looks like you've published the course for the web, but you mentioned utilizing an LMS? 

If you publish for LMS and upload, do you see the same issue? 

I published/uploaded the content to SCORM Cloud and I am not seeing an issue.

Do you see an issue with my published course here?

Thanks!

Yes, the issue is happening when the students are working through the practice questions, typing in the answers, and then when they click the "submit" button is when those boxes pop up. The exercise is in the LMS. (We use D2L) It is not happening on every problem, either. I believe there are 90 questions being randomly chosen throughout the exercise. Maybe it is a browser issue? Not sure. Lots of things at play. Thanks so much for the feedback and help!

Did you review the link I shared above to see if it's happening?

If you think it may be a browser issue, please be sure you are following the viewing requirements shared in this documentation.

The example you shared seemed to work fine (at least the few questions I went through). I will let the instructor know about which browsers are best for the Storyline activities. Our students use a wide variety of browsers and platforms. I will find out from the instructor if this alleviates the issue.

Sounds great Amber. Just let us know if we can further assist.

Just heard back from the instructor and the students were using Safari. Thanks again for any thoughts or help.

Thanks for the update Amber - I'll take a look and see if I notice anything in Safari with the link that I shared earlier :)

I'm not seeing an issue when viewing in Safari either. How has your testing been Amber?

Not sure--I'll check with the instructor to see if the problem has continued. I appreciate your time.

No problem. Thanks for popping back in.