Has anyone else experience this issue, where the text on a screen drops certain letters? This doesn't seem to affect all users, so it may be a browser issue, but not sure if there is something in the course that makes it more prone to happening.
See the attachments, the user screen drops the letter F from all words, though I confirmed in the same course that everything renders correctly.
3 Replies
This is generally related to IE not downloading fonts on one reason or another, could be a security setting. Here is another thread discussing the issue. https://community.articulate.com/discussions/articulate-storyline/letters-t-and-f-going-missing-in-storyline-360-for-small-population-of-users
Hi Mike,
Thanks for reaching out. Glad that Michael was able to pop in and share a similar thread with you.
As he mentioned, we have seen this issue and we have a relevant article with some troubleshooting here.
Thank you Michael! Very helpful.
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