Text Not Showing in Preview Mode (SL3)

Feb 03, 2021

Hello,

Shapes or text boxes with text - the text is not showing up in preview mode. I've tried using different states, animations, and uninstalling and reinstalling SL3. What I want the learner to do is click on the box to see a layer. Is anyone available to advise please? Thank you.

4 Replies
Lauren Connelly

Hi Dianna! 

We are happy to help! This sounds like something we'll want our Support Engineers to offer their expertise on. I've started a case on your behalf so that our Support Engineers can begin troubleshooting. We'll continue the conversation in your support case. I'll make sure to follow along to see what the fix is.