Starting tonight I am not able to enter any text-to-speech. I keep getting:
"Unable to connect. Check your internet connection and try again."
I have never had this problem before, and everything else is working properly within articulate. I work within our company's intranet system, and I do have internet on my computer. I have rebooted the computer a number of times, and all other programs like my email work.
So sorry for the trouble! One of our providers had an outage that impacted text-to-speech in Storyline 360. Their services are operational, so you shouldn't run into any issues now.
Please let me know if you have additional questions!
Thank you for your response. Of course, after over an hour of trying to fix the situation on my own, then deciding to post my dilemma, I returned working on my project and the text-to-speech slowly cleared up.
Thanks again for the help, I like having the community to turn to for assistance.
Andrew
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2 Replies
Hi Andrew!
So sorry for the trouble! One of our providers had an outage that impacted text-to-speech in Storyline 360. Their services are operational, so you shouldn't run into any issues now.
Please let me know if you have additional questions!
Thank you for your response. Of course, after over an hour of trying to fix the situation on my own, then deciding to post my dilemma, I returned working on my project and the text-to-speech slowly cleared up.
Thanks again for the help, I like having the community to turn to for assistance.
Andrew
CONFIDENTIALITY WARNING:
This email may contain privileged or confidential information and is for the sole use of the intended recipient(s).
Any unauthorized use or disclosure of this communication is prohibited. If you believe that you have received
this email in error, please notify the sender immediately and delete it from your system.
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