Text varibles length and formatting of text box

I know this is super simple but I am doing something wrong or expecting the wrong result!  I have attached a very simple 3 slide, two variable project.

Slide one, the user inserts their name.

Slide two, the name is displayed in the text bubble. Additionally, the user is allowed to enter text. I want to format this text so it will display as bullet points and the user can insert character returns. Essentially, create a list.

Slide three, the slide displays the users input on slide two, and sees the "experts" remarks side by side. I used the insert reference command in both cases and that works great but the formatting is not what I am expecting.

My problem is I can't get the text box to insert bullets nor can I use character returns.  I would appreciate any help you can provide.

Thanks,

Elaine