It sounds like you might be experiencing an issue we recently fixed in the January 2022 update for Storyline 360. Specifically, this one:
When commenting on a slide with a video in Review 360, a screenshot of the project wouldn't display in the feedback tab.
Let us know if updating Storyline 360 and then republishing the project to Review 360 helps or if there isn't a screenshot available in the latest update. We're here to help!
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Happy first post, Alex!
It sounds like you might be experiencing an issue we recently fixed in the January 2022 update for Storyline 360. Specifically, this one:
Let us know if updating Storyline 360 and then republishing the project to Review 360 helps or if there isn't a screenshot available in the latest update. We're here to help!