Timeout problems on SuccessFactors
Aug 15, 2016
While I know this is not directly a Storyline issue, I'm asking anyway, for others must have met the same problem and worked on it:
When we post our productions on iContent / SuccessFactors, there is a timeout that prevents users from completing the courses. We don't know the exact time yet, but it might be 20 minutes or so. If users are interrupted in the middle of an eLearning module by phone calls or other urgent business, they can continue where they left off - but the course cannot be registered as completed in SuccessFactors, and they have to take it again to get properly counted.
We'd like to increase the timeout, but that's apparently a global setting for all SuccessFactors users, and thus we cannot count on this to happen.
Have others here met the same problem - and what kind of solutions / workarounds have you used?