I'm having a problem with a course that I have set to track using number of slides viewed. In courses tracked by slides viewed, I usually drop the minimum number of slides viewed by a few, to avoid an issue with a learner who skips a slide or two when the content covered is prior knowledge. In the case of this course, there are only 7 slides, including a quiz and a results slide. I set the minimum number of slides to be viewed to 5. The LMS is not marking the course complete, even when all slides have been visited. I'm publishing using SCORM 2004. They Slide Properties and Triggers for the final slide of this course are exactly the same as for the prerequisite course, which behaves normally upon completion. I've attached a screen shot. Can anyone think of anything I'm doing wrong?
Thanks, Christoph. I gave your suggestion a shot and still no luck. In fact, I tried republishing the course using the quiz results slide for completion. Even when I pass the test get no credit for completing the course. Should I conclude the Storyline file is corrupt? Could it be a problem with the LMS?
Only since I created a case about this issue have I learned about the SCORM Cloud. Before being contacted by support with instructions to publish to the cloud, I resolved the issue by creating a percentage results slide and tracking by quiz result instead. In the future, I will use the SCORM Cloud for troubleshooting. Thanks for letting me know about it.
I have a 19-slide course. When I set tracking to 19 of 19 or 18 of 19 the status is messed up (incomplete). But when I set tracking to 1 of 19 the status is correct (completed).
Do you guys have any idea what can be the reason behind such odd bahaviour?
My lms is Chamilo. I have the newest update of SL2.
Hi Marta - Is there is branching within your course? Are you truly hitting all of the slides or can a different path be taken? Are you able to replicate the behavior if you test on SCORM Cloud? If so, please share your .story file so that we can take a look.
Hello Kersten - As I shared above, if you are able to replicate in SCORM Cloud, you are welcome to share your .story file so that we can take a look. If you are not able to share here in the forums, you are welcome to share privately here.
8 Replies
Thanks, Christoph. I gave your suggestion a shot and still no luck. In fact, I tried republishing the course using the quiz results slide for completion. Even when I pass the test get no credit for completing the course. Should I conclude the Storyline file is corrupt? Could it be a problem with the LMS?
Hi Stephanie!
Are you able to replicate this behavior in SCORM Cloud or is this only happening in your LMS?
Leslie,
Only since I created a case about this issue have I learned about the SCORM Cloud. Before being contacted by support with instructions to publish to the cloud, I resolved the issue by creating a percentage results slide and tracking by quiz result instead. In the future, I will use the SCORM Cloud for troubleshooting. Thanks for letting me know about it.
Glad to be able to assist Stephanie! We have a great article about utilizing this tool as well.
Hi, I have a similar problem.
I have a 19-slide course. When I set tracking to 19 of 19 or 18 of 19 the status is messed up (incomplete). But when I set tracking to 1 of 19 the status is correct (completed).
Do you guys have any idea what can be the reason behind such odd bahaviour?
My lms is Chamilo. I have the newest update of SL2.
Thanks!
Hi Marta - Is there is branching within your course? Are you truly hitting all of the slides or can a different path be taken? Are you able to replicate the behavior if you test on SCORM Cloud? If so, please share your .story file so that we can take a look.
Hello, I am having a similar issue as Marta, I was able to replicate the behavior when tested on the SCORM Cloud. Any suggestions?
Hello Kersten - As I shared above, if you are able to replicate in SCORM Cloud, you are welcome to share your .story file so that we can take a look. If you are not able to share here in the forums, you are welcome to share privately here.
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