Hi, I'm trying to export one of my Storyline courses to Word for translations and am running into an issue where multiple slides are repeating throughout the translation document even though the slide itself doesn't have layers or states or anything else that I would guess might cause this. I've tried exporting with the regular and legacy output options and experience the same error, however the duplicated slides are different with each export method. Is there anything I can do to ensure an accurate export? Also would removing the duplicated rows impact my ability to import the translated file back into Storyline correctly?
Sorry for the trouble! It's hard to tell what would cause duplicated slides to appear in the translation document without seeing the project. Can you share the .story file with us? You can upload it privately in a support case.
We'll let you know as soon we receive the file and begin testing.
This happened to me also and I have submitted to Support just now. I can seem to get rid of it in Accessibility. It keeps showing up in the export. I provided a word document with screenshots.
It has caused havoc with Translations and us causing the word count to be high and a delay in returning the translated copy and our launch date.
When I look at Focus Order, I see on the left side the text under Shape showing but nothing under the Alternate Text column. When I check the Export document, it shows as alt txt. When I check Accessibility, it shows it and even deselecting the Alt Txt checkmark, it still appear in the Export?? It would not let me remove the text in the Accessibility "Alternate text" field so right now I have to put a period (.) so the text doesn't appear as alt txt in Export. This happens on select pages and questions only. Why?
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Hello Samantha!
Sorry for the trouble! It's hard to tell what would cause duplicated slides to appear in the translation document without seeing the project. Can you share the .story file with us? You can upload it privately in a support case.
We'll let you know as soon we receive the file and begin testing.
Hi,
This happened to me also and I have submitted to Support just now. I can seem to get rid of it in Accessibility. It keeps showing up in the export. I provided a word document with screenshots.
It has caused havoc with Translations and us causing the word count to be high and a delay in returning the translated copy and our launch date.
Dani
As I am new at working with Alt text in Storyline, do all text boxes need to show in Focus Order to be read from a screenreader?
When I look at Focus Order, I see on the left side the text under Shape showing but nothing under the Alternate Text column. When I check the Export document, it shows as alt txt. When I check Accessibility, it shows it and even deselecting the Alt Txt checkmark, it still appear in the Export?? It would not let me remove the text in the Accessibility "Alternate text" field so right now I have to put a period (.) so the text doesn't appear as alt txt in Export. This happens on select pages and questions only. Why?
Sorry for the ongoing questions.
If the text is in a shape not a text box, will it appear in alt txt?
If there are buttons on a page with text within the button, does it need to be added to alt txt or will the screen reader read that.
Hi Daniela!
I see that you're working with Jose in a support case. We'll continue the conversation there so that all the details are in one spot.