Translation Issues

Hi David!

I'm happy to help!

I've tried to recreate this on my end, but I'm not having the same outcome. I'm able to see the bulleted list, which includes a variety of colors, in the exported Word doc. Also, if I change the colors of the text in Word then it also changes the text in Storyline when I import the Word doc. Here's a brief video that shows you what this looks like on my end.

Would you mind sharing a file with us? I'll be happy to test it out on my end to see if I'm getting the same outcome. 

You can either attach the .story file to this discussion by using the "Add Attachment" button or you can upload it privately by using this link. Either way, we'll take a look and share what we find!

Hi David,

I think your best solution would be to export to XLIFF (XLF) this format is ideal for translation and would preserve all formatting upon re-import.

We generally take our clients courses as they are and do all the export / content translation / re-import and course build (graphic / video substition as necessary) and deliver back a fully functioning translated course. 

Let me know if you need any further help and happy to offer any advice on managing your translation projects.

Nick

P.S. Feel free to contact me direct if it is easier. nick.briggs@compass-translation.com

Hi Lauren,

Sorry I haven't replied until now, I didn't see the response and some other things came up.

I've attached the word document that gets output for translation. I've also attached a screenshot of the course in storyline with red checkmark bullets. These get converted to black bullets in the word document, and imported that way as well.

more examples from another course

Hi David!

Thank you for following up! I see the checkmarks change to bullet points after publishing. 

I'd like our Support Engineers to take a second look to see what the fix might be! Please use this link to share your .story file with one of our Support Engineers.

I just submitted a ticket referencing this post.

Thanks!