Translation Tool

Marc,

This feature work very well in SL2. I translated 12 modules into 5 languages. After upgrading to SL3 I observed the same issue you described. 

I have noted a number of other issues including the Find (and Replace) feature sporadically not finding words. 

Please report this issue and any others via the link below. 

https://articulate.com/support/contact/case 

Hello Marc and Charles!  

• Can you both confirm which version of Storyline you're using?  If you go to the Help tab > About Storyline, you'll see a version number in that window.
• Also, what is the font that you're using in your project?

I'd like to grab that information so that I can match it to a known issue we have with translation.  I'm adding this discussion to our reports so that we can keep you updated on any changes, as well.

Thanks for speaking up!

Hi.

Thanks to taking up this issue, to all who have responded. 

RE: Crystal's question, I am on SL 2 R11.1609 3020

We are using Microsoft Sanserif font for most of our text.

Yes, please keep me updated.  I have submitted the case with attachment to the link Charles provided.

I am using SL3 update 1

Helvetica and Arial

Thanks Marc, and I see your case is with our team now. Once it's been assigned, they'll be in touch with any questions, next steps, or solutions for you. 

Whoops! I see your case too Charles. 😀 

Our team will be in touch as soon as they can. Thanks! 

Hi all,

A quick update, a fix for the issue where random text missing when importing translated .doc file (Word document with reference column) is now also included in the latest update for Storyline 3. Updates are free for Storyline 3 licensees and you can download the latest update here. You can also view the entire list of Release notes for Storyline 3 here. 

Please let us know if you have any questions!