Translation word document missing a column

Jun 10, 2014

I have tried exporting a storyline file for translation and am missing the middle column that should read "original text for reference".  I am only getting the "Id (DO NOT EDIT) and the  "translate this column" column.  Doing the edits and importing still works when I test it, but this format will be impossible to work with for the translators.  Any ideas.  What could be wrong?

1 Reply
Ashley Terwilliger-Pollard

Hi Anneliese and welcome to Heroes! 

When you conduct the export, you'll see a few different options for the Save as type drop-down list to select one of the following formats for your exported document:

  • Word Document (*.doc): If you’ll be translating the text manually, this is probably your best option.
  • Word Document with Reference Column (*.doc): This is the same document as above with an additional column, so you can always see the text in its original language for reference purposes.
  • XML Localization Interchange File Format (*.xliff): If you’ll be using a translation service or computer program, you may find that this file format is more useful.

Did you possibly choose only the first word document option? 

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